• Email Us :
  • sales@xsinfosol.com
  • India Office :
  • +91-120-4978080
customer relationship management services

features of smart CRM : choose your supplier

User Defined Fields : increase efficiency

  • Empowers Help Desk Managers with the ability to customize fields available in a ticket request form to their specific needs.
  • Provides the ability to add fields and determine their position on the ticket form.
  • Improves customer response times (support reps. have more information and are able to resolve issues faster).
  • Improved reporting capabilities that result in better problem analysis.
  • Ability to add fields to Tickets, Accounts and Contacts.
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